Privacy policy

Melt & Mineral Co., we respect your privacy and are committed to protecting the personal information you share with us while visiting our website, placing an order, or communicating with our support team.

When you browse our website, create an account, make a purchase, subscribe to marketing communications, or contact us, we may collect information such as your name, email address, telephone number, billing address, shipping address, payment information, order history, device details, IP address, and website activity.

We use this information to process payments, fulfill and deliver orders, provide customer support, prevent fraud, improve our website, personalize your shopping experience, and communicate important information about your purchases. We may also send promotional emails when you have chosen to receive them.

Payment information is processed securely through trusted payment service providers. Melt & Mineral Co. does not directly store complete credit or debit card details on its servers.

We may share limited personal information with trusted service providers, including payment processors, shipping carriers, Shopify, analytics platforms, marketing providers, and technology partners. These providers receive only the information reasonably necessary to perform their services.

We do not sell or rent your personal information to third parties.

Cookies and similar technologies may be used to remember preferences, improve website performance, analyze visitor activity, and deliver relevant advertising. You can manage or disable cookies through your browser settings, although some website features may not function correctly.

Where permitted by applicable law, you may request access to, correction of, or deletion of your personal information. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

For privacy-related questions or requests, contact us at contact@meltandmineral.com.